Pricing
Every plan includes unlimited agents in the chat app your team already uses. You pay for conversations and AI credits, nothing per seat.
Start here
$00foreverforever
50 conversations a month
50 conversations is about two a day.Upgrade any time. Your history comes with you.
Most teams
$4941a montha month, billed yearly
1,000 conversations a month
Free for 14 days. No card.Most teams pick Pro.
Multi-platform
$149124a montha month, billed yearly
5,000 conversations a month
26 agents on a $50 seat = $1,300 a month.Team stays at $149, however many people help.
Over your limit, messages still arrive. The AI pauses and your team replies by hand until the month resets or you top up.
The maths
agents · 17 on Slack, 9 on Discord
Typical per-seat helpdesk
$1,430a month
26 seats × $55, a common list price
RelayHelp Team
$149a month
Same 26 agents. Add the 27th for $0.
Estimate for illustration. Per-seat price is a typical list price across helpdesks, not a quote from any one vendor.
AI credits
01
Drafts your team edits and summaries for handoffs are free. You only pay when the AI replies to a customer.
02
Credits you top up roll over and never expire. Monthly plan credits reset each cycle.
03
The AI pauses and every message still lands in your channel. A person answers, same as before.
Every feature
| Feature | Free | Pro | Team |
|---|---|---|---|
| Conversations a month | 50 | 1,000 | 5,000 |
| Agents | Unlimited | Unlimited | Unlimited |
| Chat workspaces | 1 | 1 | 3 |
| Widgets | 1 | 1 | 3 |
| AI credits a month | 25 | 200 | 1,000 |
| Handoff summaries | ✓Included | ✓Included | ✓Included |
| /wrong and lessons | ✓Included | ✓Included | ✓Included |
| Support hours, email fallback | —Not included | ✓Included | ✓Included |
| CSAT | —Not included | ✓Included | ✓Included |
| Analytics history | 30 days | 90 days | All time |
| RelayHelp badge on widget | Shown | Removed | Removed |
| API and webhooks | —Not included | —Not included | ✓Included |
| Audit log export | —Not included | —Not included | ✓Included |
| Priority support | —Not included | —Not included | ✓Included |
Something else? Ask in the widget on this page. A person answers.
Pro and Team are free for 14 days. No card until the trial ends, and you drop to Free if you don’t pick a plan.
No. Every plan has unlimited agents. You pay per workspace, plus AI credits if you go past the monthly amount.
US dollars, on any major card. Invoices are in USD too.
Messages keep arriving. The AI pauses and your team answers by hand until the month resets or you upgrade.
Any time. Upgrades are prorated straight away; downgrades kick in at the next billing date.
If something broke on our side, yes. Write to support from your dashboard and a person replies.
Ask in the widget. We look at nonprofit and community discounts case by case.
Yes. Add your company name and tax ID in Billing and every invoice PDF includes them.
Connect your chat app and answer your first ticket in about ten minutes.
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